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Emotional intelligence, more than any other factor, more than I.Q. or expertise, accounts for 85% to 90% of success at work... I.Q. is a threshold competence. You need it, but it doesn't make you a star. Emotional intelligence can.

Warren G. Bennis

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Warren G. Bennis
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More quotes by Warren G. Bennis

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All of great leaders evidence four basic qualities that are central to their ability to lead: adaptive capacity, the ability to engage others through shared meaning, a distinctive voice, and unshakeable integrity. These four qualities mark all exemplary leaders, whatever their age, gender, ethnicity, or race.
Warren G. Bennis
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The organizations of the future will increasingly depend on the creativity of their members to survive. Great Groups offer a new model in which the leader is an equal among Titans. In a truly creative collaboration, work is pleasure, and the only rules and procedures are those that advance the common cause.
Warren G. Bennis
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While great leaders may be as rare as great runners, great actors, or great painters, everyone has leadership potential, just as everyone has some ability at running, acting, and painting.
Warren G. Bennis
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If knowing yourself and being yourself were as easy to do as to talk about, there wouldn't be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying desperately to fit in rather than to stand out.
Warren G. Bennis
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A new leader has to be able to change an organization that is dreamless, soulless and visionless... someone's got to make a wake up call.
Warren G. Bennis
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Embrace error: Create an atmosphere in which prudent risk taking is strongly encouraged.
Warren G. Bennis
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Success in management requires learning as fast as the world is changing.
Warren G. Bennis
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Encourage reflective backtalk: Leaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.
Warren G. Bennis
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Great things are accomplished by talented people who believe they will accomplish them.
Warren G. Bennis
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That's nonsense in fact, the opposite is true. Leaders are made rather than born.
Warren G. Bennis
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Find the appropriate balance of competing claims by various groups of stakeholders. All claims deserve consideration but some claims are more important than others.
Warren G. Bennis
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People in great groups have blinders on. Their work is all they see. They value failures as learning opportunities. They are optimistic, not realistic, as they proceed from one challenge and crisis to the next.
Warren G. Bennis
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Trust is difficult to define, but we know when it's present and when it's not.
Warren G. Bennis
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Perhaps the central task of the leader of leaders thus becomes the development of other leaders.
Warren G. Bennis
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Recognize and respect mutual self-interests, then build creative collaborations to serve them.
Warren G. Bennis
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I wanted the influence. In the end I wasn't very good at being a president. I looked out of the window and thought that the man cutting the lawn actually seemed to have more control over what he was doing.
Warren G. Bennis
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Understand the Pygmalion Effect: Leaders should always expect the very best of those around them. They know that people can change and grow.
Warren G. Bennis
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To be authentic is literally to be your own author... to discover your own native energies and desires, and then to find your own way of acting on them.
Warren G. Bennis
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See the long view: By all means plant the corn, milk the cows, and feed the horses but always keep the eventual harvest in mind.
Warren G. Bennis
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Make sure you have someone in your life from whom you can get reflective feedback.
Warren G. Bennis